Introduction

At Ridayam Creation, we strive to ensure that your order is delivered to you in a timely manner. Please read our shipping policy to understand our processes and procedures.

Processing Time

  1. Order Processing: Orders are processed within 7 business days. Orders are not processed or shipped on weekends or holidays.
  2. Order Confirmation: You will receive an email confirmation once your order has been processed and is ready to be shipped.

Shipping Rates and Delivery Estimates

  1. Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
  2. Delivery Estimates:
    • Standard Shipping: 15 business days
    • Express Shipping: 7 business days
    • International Shipping: 15 business days

Shipping Confirmation and Order Tracking

  1. Shipping Confirmation: You will receive a shipping confirmation email once your order has shipped containing your tracking number(s).
  2. Order Tracking: The tracking number will be active within 24 hours.

Shipping Destinations

  1. Domestic Shipping: We ship to addresses within India.
  2. International Shipping: We offer international shipping to select countries. Additional charges may apply for international shipping.

Customs, Duties, and Taxes

  1. Domestic Orders: All applicable taxes and duties are included in the total price at checkout.
  2. International Orders:  Ridayam Creation is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Delays

  1. Unexpected Delays: Delivery may be delayed due to unforeseen circumstances beyond our control, such as weather, holidays, or carrier delays.
  2. Notification: If there is a significant delay in shipment of your order, we will contact you via email or telephone.

Lost or Damaged Packages

  1. Lost Packages: If your package is lost in transit, please contact us at ridayamcreations@gmail.com or +91 99251 94130  and we will assist you.
  2. Damaged Packages: If your package is damaged during shipping, please contact us immediately at ridayamcreations@gmail.com with your order number and a photo of the damaged item.

Contact Us

If you have any questions about our Shipping Policy, please contact us at:

Ridayam Creation
Surat, Gujarat
ridayamcreations@gmail.com

+91 99251 94130